Not every borrower fits into standard mortgage products. That’s why Hemlock now allows users to submit mortgage applications without selecting a loan, making it easier to handle off-product loan requests and ensuring a smoother process for clients with unique financing needs.
Why This Matters
Loan officers are seeing increasing demand for loan types and programs that aren’t currently built into the platform. Instead of forcing borrowers to choose from a limited set of options, we’re now giving you more flexibility to accept and process applications for any loan type—even those outside our standard product offerings.
This update also improves compliance and borrower accessibility by ensuring:
✅ All users can submit an application – Even if a borrower doesn’t qualify for in-product offerings, they can still complete and submit their mortgage application.
✅ A streamlined process for unique loan types – Borrowers looking for specialty loan programs, portfolio loans, or other off-product financing can now indicate their preferences upfront.
✅ Simplified adverse action/denial tracking – Ensuring that all submitted applications meet compliance requirements, regardless of eligibility.
How This Helps You
🔹 Expand Your Loan Pipeline – Capture more business by servicing borrowers with unique mortgage needs.
🔹 Stay Compliant – Ensure all applications follow fair lending requirements and adverse action protocols.
🔹 Reduce Application Friction – Make it easier for borrowers to apply without being forced to pick an in-product loan that may not fit their needs.
This is just one more way Hemlock is helping loan officers adapt to a changing market, close more deals, and provide better service to every borrower
