Allow users to apply for a mortgage without selecting a loan, and indicate what type of off-product loan they’re looking for.
As our volume of Platform loan officers grows, we have increasing requests for loan types and programs that are not currently available in product. As a way to start servicing these loans quickly, without having to introduce new concepts into the product or pricing engine, we can support users to submit applications without a loan selected.
We also allow users who are not eligible for our in-product offerings to submit applications. This fulfills a compliance requirement for allowing any and all users who have a complete set of application data to submit an application regardless of eligibility, and simplify our adverse action/denial process.